I forgot my user name. What do I do?
Your Drivesharp user name is always an email address. Try one of your email addresses.
I forgot my password. What do I do?
Follow the "Forgot password?" link on the .
What if the password reset email never arrives?
Please check your email spam folder for an email from firstname.lastname@example.org or add this address to your contacts so that it is not filtered and submit your request again. If this does not work fill out the support form above and we will reset your password.
How can I check if my system is compatible with Online Drivesharp?
Easily. We have created a page that will check this for you and offer suggestions on how to become compatible. Just .
I encountered and error message in Drivesharp. What do I do?
Exit Drivesharp and fully close your browser. Then, reopen your browser and log in to Drivesharp again.
I cannot get the Drivesharp page to load. What do I do?
- Check that your system is compatible with Drivesharp by clicking this . If you see a red X on any of the boxes on this page, fill out the support form above and include that information. System requirements:
- OS: Windows XP or higher, Mac OS X 10.5.8, or 10.6+
- Browser: IE7,8,9; Firefox 4+; Safari 4+; Chrome
- Flash 11+
There are voice-over instructions in Drivesharp. Make sure your volume is on and turned up so you can hear these instructions.
How do I contact you by phone?
If you are having trouble registering for Drivesharp, please call AAA at 855-621-3958. For any other trouble with Drivesharp, including technical issues, please call the Posit Science support staff at 877-582-1852.
If you are still having difficulty, please fill out the form below. We will respond to your request within 24hrs.